Please read these terms and conditions carefully. By using and ordering from the roksanamusic.com website you agree to be bound by these conditions. These terms and conditions may be updated from time to time without notice to our customers.
Price information displayed on the roksanamusic.com website is subject to change without prior notice.
All online purchases made through roksanamusic.com are processed through PayPal.
After submitting your order you will be taken to PayPal’s secure login. No credit/debit card details are entered into or held by roksanamusic.com.
It is not necessary to set up a PayPal account to make a payment to roksanamusic.com, as payment directly by credit or debit card is also handled by the PayPal service. To use this method, click on “Don’t have a PayPal account?” when you get to the PayPal screen.
PayPal requires registration for first time users who do wish to create a PayPal account.
Payments via our shopping cart are processed by PayPal at the time of ordering. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the card issuer does not authorise payment, we will not process the order.
Payment in full is required before your order will be processed.
No VAT/sales tax is charged.
All our products are digital downloads, therefore nothing is shipped.
Orders for sheet music in the form of digital downloads may not be cancelled since they are processed immediately upon purchase.
Returns and Refunds
The sheet music digitally delivered by roksanamusic.com is deemed to be classed as a Service for the purposes of the Consumer Protection (Distance Selling) Regulations 2000. Because of the nature of the Services offered on roksanamusic.com, you agree not to exercise any right of return or cancellation concerning the supply of Services which execution has already started (ie the download has commenced).
As the sheet music is available for download immediately the order is completed, we have a no refund policy. All sales are final and all charges from those sales are non-refundable. Before you complete your purchase on the final confirmation page, please make sure that what you are about to order is correct. If you experience any problem with your download, please contact us at email@example.com, or try to re-download the file.
There is one exception to the no refund policy, however, if you have mistakenly ordered two or more of the same product we will issue you a refund for the extra purchase(s). Please contact firstname.lastname@example.org quoting your order number.
You will require a pdf reader such as Adobe Reader to view the sheet music digital downloads. If you have problems viewing the downloaded file, please make sure you are using the latest version of the pdf reader software you are using. If you are and are still having issues, please try re-downloading the file.
Please note the use of third party software is not supported by roksanamusic.com and any reference to third party software should be taken as advice only, and not as a guarantee of the performance of such software. Any complaints about the performance of third party software should be made to the relevant companies who own the software.
All sheet music sold on the roksanamusic.com website is copyright protected under the UK Copyright, Designs and Patents Act 1988. When purchasing digital sheet music at roksanamusic.com, you are purchasing the right to download it to a single computer and print a single copy for personal use only.
You do not have the right to:
- print multiple copies;
- redistribute the sheet music in any form or file format for commercial or any other purposes including, but not limited to, peer-to-peer file sharing and uploading to the internet;
- alter, edit or tamper with the sheet music file or print-out, other than alterations authorised by roksanamusic.com.
All web site design, text, graphics, photographic reproductions, the selection and arrangement thereof on this website, unless specifically attributed to another source, remain the intellectual property of roksanamusic.com. Any redistribution or reproduction of part or all of the contents in any form is prohibited unless written permission has been given by roksanamusic.com, Failure to adhere to this could result in legal action.
You may not, except with the express written permission of roksanamusic.com, distribute or commercially exploit the website content or purchased items. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
The information contained in this website is for general information purposes only. The information is provided by roksanamusic.com and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Except as specifically stated on this website, to the fullest extent permitted at law, roksanamusic.com nor any of its affiliates, employees or other representatives will be liable for damages arising out of or in connection with the use of this website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit and claims of third parties.
Through this website you may be able to link to other websites which are not under the control of roksanamusic.com. We have no control over the nature, content and availability of those websites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, roksanamusic.com takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.